Hotels.com
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Can I cancel or change my reservation?
Of course, you can cancel or change your reservation in the app. But before doing that, do remember to take a look at the canceling policies carefully.
How can I protect my payment details?
The app uses the latest encryption technology to encrypt your payment and personal information.
What if I encounter problems during my stay?
Call the property directly first. If not resolved, contact Hotels.com Customer Service for further assistance.
Does the cost include taxes and fees?
The price shown usually includes taxes and fees, always check the small print of the booking to make sure.
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